How Wallet And Account Data Works
Our Privacy Policy covers details you provide during account creation, including your phone number, verification result and selected account settings. It also covers transaction references created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to match a
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wallet status with the correct account and to investigate a payment receipt when you ask for help. Device details such as browser type, operating system and session time help us protect account access and diagnose a stalled login. Cookies can remember a session choice, but they
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do not replace your account password. We retain records only for operational, security or legal needs, and access depends on local law. If a request concerns a region where local law permits action, our support route can explain the next account step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.